Customer Relationship Auditing's Values

Relationships are built on trust, ethics and integrity.

We want to deal with companies that have the same ethics, values, and integrity as we do. We only want to deal with ethical companies that value and treat their employees with respect and dignity. Companies that recognise the value and importance of their customers and treat them with respect, not like debtors.

Our overriding promise to you is:cra_values

  • We will give you a fair price based on our costs, not on how much we think we can squeeze out of you.
  • We pride ourselves on our workmanship and even if it means rework at our expense we will give you a quality product
  • All of us aim to be professional when dealing with you and especially with your clients when we interview them, as your clients see us as an extension of your company, not a separate entity.
  • We work hard at giving you excellent service, we will work overtime and not tell you about it if need be to ensure you get what you expect and paid for.
  • We will only deal with companies where we can add value. If we cannot add value because of your business model we will turn you down instead of doing the work and leaving a bad taste in your mouth (and ours too!)
  • We will deliver according to our deadlines; you will get your Individual Reports within 48 hours. We do this because we believe strongly in our product and know it will enhance relationships and revenue But you must commit to contacting your clients and thank them for their time and work on issues we raise as soon as we deliver our Individual Reports. This way you will use us over and over again
   

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